Newest 100% Free VERISME–100% Free Valid Exam Blueprint | Latest VERISME Study Guide

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Obtaining the EXIN VERISME (VeriSM™ Essentials) certification can significantly boost one's career prospects. It helps individuals demonstrate their expertise in service management principles and methods and gives them an edge in the job market. More and more organizations are seeking professionals with this certification to drive their service management efforts, meaning an increased possibility of better salaries, opportunities, and career advancement.

The VeriSM™ Essentials certification exam covers a range of topics including service management principles, the VeriSM™ model, service management challenges, and the key concepts of service management. VERISME Exam is suitable for professionals who are involved in managing services, whether they are in IT or non-IT roles. VeriSM™ Essentials certification provides a comprehensive understanding of service management practices that can be applied to various industries and sectors.

EXIN VeriSM™ Essentials Sample Questions (Q25-Q30):

NEW QUESTION # 25
What is the first important step in the Kotter's Organizational Change Management (OCM) model?

  • A. Generate short-term wins
  • B. Build a guiding coalition
  • C. Institute change
  • D. Create a sense of urgency

Answer: D


NEW QUESTION # 26
How can organizational culture best be described?

  • A. It is a culture that is exclusively defined by the leadership of an organization.
  • B. It is a reflection of the ethnicity of management and owners within an organization.
  • C. It is a collection of common practices based on the backgrounds of all employees within an organization.
  • D. It is a collection of, and interaction between, the values, systems, symbols, assumptions, beliefs and habits of an organization.

Answer: D


NEW QUESTION # 27
The Management Mesh can only be built once the organizational governance and service management principles are understood. What else must also be developed before the Mesh is built?

  • A. Design specifications
  • B. Tactical plans
  • C. Strategic plans
  • D. Operational plans

Answer: C


NEW QUESTION # 28
What differentiates VeriSM from other IT service management approaches?

  • A. VeriSM is a logical evolution to older IT service management practices.
  • B. VeriSM takes all organizational capabilities into account.
  • C. VeriSM differentiates IT from other service management practices.
  • D. VeriSM focuses on the corporate IT aspects in the organization.

Answer: B


NEW QUESTION # 29
What is covered by the activity Record in the Respond stage?

  • A. Resolve the issue
  • B. Deliver results
  • C. Capture information
  • D. Source events

Answer: C


NEW QUESTION # 30
......

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